Frequently Asked Questions

• When will my order arrive ?
• Will I get an e-mail confirming my order?
• Is your site secure?
• How much does shipping and Handling cost ?
• How can I check on the status of my order?
• Do I have to pay Sales Tax?

Please allow 4 to 6 weeks delivery time for mailed in orders.

Orders placed on the Internet, or by phone or fax take up to 7 to 10 business days.

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Yes, you will receive an email from us confirming our receipt of your order within 48 hours after placing the order. If you do not receive an email confirmation of your order please contact us.

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Yes, we use SSL encryption and our shopping cart is independently verified by Verisign.

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A shipping and handling chart can be found by clicking here.

Briefly though, shipping and handling for orders under $40. is $5.00.  For orders over $40 please consult the online chart.

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In order to search for your order, we’ll need the following information-

• Your FULL name (the name on the order form)
• The FULL Billing name
• How you placed your order (Check, Money Order, Visa or MasterCard)
• Also- did you place it via phone, fax, Internet or US Mail.

Please email us with this information, to check the status of an order.

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Only California residents need to pay a Sales Tax of 8.25%

Residents of all other states do NOT need to pay Sales Tax.

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