Successful Engineering Management: 8 Lessons Learned
Johanna Rothman

Time: Wednesday, 27 September 2000 at 6:30 PM
Place: Quantum Corporation, 333 South Street, Shrewsbury, MA 01545

Many engineering managers came to management through the technical ranks. Although they may have had plenty of engineering training and mentoring, they frequently have to learn management skills the hard way, through trial and error. This presentation describes some engineering management techniques to help people do their best work, and some ways that you can create an environment that enables good work.

For example, one of the most underutilized management tools is a one-on-one session with an employee. A one-on-one gives the manager an opportunity to learn in depth about what the employee is doing-what the employee enjoys, where the employee is succeeding and where the employee needs help. There are many good ways to hold a one-on-one, and a few less useful ways. We'll discuss one-on-ones-what makes them work, and what doesn't, and how to fit them into your busy day.

One way to create an environment of good work is to disable the unnecessary interruptions. We'll discuss what signs to look for, to see if people are being interrupted unnecessarily, and how to observe when people are not putting forth their best effort. Most people want to make their best effort, and we'll discuss how to assess their efforts, and how to help them work better.

Biography:
Johanna Rothman observes and consults on managing high technology product development. She works with her clients to find the leverage points that will increase their effectiveness as organizations and as managers, helping them ship the right product at the right time, and recruit and retain the best people.

Johanna publishes "Reflections", an acclaimed quarterly newsletter about managing product development. Johanna's handbook, "Hiring Technical People: A Guide to Hiring the Right People for the Job," has proved a boon to perplexed managers, as have her articles in Software Development, Cutter IT, IEEE Computer, Software Testing and Quality Engineering, Crosstalk, Software Quality Professional, and IEEE Software.

Johanna is the founder and principal of Rothman Consulting Group, Inc., and is a member of the clinical faculty of The Gordon Institute at Tufts University, a practical management degree program for engineers.

Johanna has an MS in Systems (Software) Engineering from Boston University. She also has a BS in Computer Science and a BA in English Literature from the University of Vermont. She holds two ASQ certifications: Certified Quality Auditor and Certified Software Quality Engineer.

Directions to Quantum from the East:
Take Rt 9 West from Rt. 495, go several miles on Rt 9 (through Westboro, Northboro, to Shrewsbury).  After passing the Rt. 20 interchange, make a left at the next traffic light onto South Street.  The Ragsdale Superstore is on the south east corner, what used to be Fretter's that used to be Grossmans.  Quantum Research Center is located up the hill on the left.

Directions to Quantum from the West:
Take Rt 9 East (Worcester, to Shrewsbury).  After passing the Rt.  140 interchange, make a right at the next traffic light onto South Street. The Ragsdale Superstore is on the south east corner, what used to be Fretter's that used to be Grossmans.  Quantum Research Center is located up the hill on the left.

Ric Perron
Tel:  508-869-2871
Internet:  perron@ma.ultranet.com