QUALIFICATIONS Over 18 years of clinical nursing experience in hospital, home care, hospice and long term care settings; computer literate Outstanding oral and written communication skills Award winning innovator; detail and results oriented; organized Committed to balancing quality service with cost containment Independently motivated; effective team member and problem solver Listed in Who's Who in American Nursing Member, American and Bay Area Associations of Legal Nurse Consultants Member, San Francisco Bar Association

PROFESSIONAL EXPERIENCE Research and Investigation Reviewed, summarized and investigated medical and other records to evaluate the nature, extent and consequences of clients' injuries; formulated questions for deposition and for medical experts; located and consulted with medical experts Analyzed medical literature for etiology, prognosis, causation, treatment options and applicable standards of care; performed computer searches Researched, wrote and published a model policy and procedure manual for residential care facilities; improved staff productivity and compliance with Title 22 regulations

Medical Interviewed, assessed and observed over 8,000 clients and medical records for subjective and objective data; prepared timelines, summaries and chronologies Utilized case management to ensure that over 2,500 clients received the most appropriate, cost effective medical treatment; observed medical examinations Assessed medical records utilizing knowledge of standards of care, third party payor systems and levels of care; and identified primary medical issues Identified and procured demonstrative medical evidence

Communication Analyzed medical records for strengths and weaknesses of legal cases; identified missing records Acted as liaison between diverse clients and medical professionals to develop effective rapport and trust; communicated pertinent information, relieved client anxiety; improved client satisfaction and compliance with medical care plan Consulted with production staff and coached talent on various film and video projects; researched and advised on procedures and visuals; improved authenticity of medical scenes Identified learning needs; provided health education, self-care training, and seminars on and off camera

WORK HISTORY Legal Nurse Consultant Nurse Case Manager - San Francisco: 1985 - Present Bolton & Associates - San Francisco: 1985 - Present Public Health Nurse Case Manager Kaiser Home Care - San Francisco: 1992 - 1994 Nurse Case Manager, Hospice & Home Care San Francisco Home Care - San Francisco: 1989 - 1992 Emergency Room Charge & Critical Care Nurse Saint Luke's Hospital - San Francisco: 1981 - 1985 Critical Care & Medical Surgical Nurse National Medical Consultants - San Francisco & Boston: 1979 - 1985

PROFESSIONAL EDUCATION Legal Nurse Consultant Certificate Program Graduate, University of San Diego, 1996 Nuts & Bolts of Legal Nurse Consulting, Medical Legal Resources, Carlsbad, California, 1995 Medical-Legal Consulting, Medical-Legal Consulting Institute, Inc., Houston, 1986 Bachelor of Science in Nursing, Sonoma State University, Rohnert Park, California, 1988 Public Health Certificate, Sonoma State University, Rohnert Park, California, 1988 Registered Nursing Degree, New England Deaconess Hospital, Boston, Massachusetts, 1979

CONTINUING EDUCATION Trial Preparation for the Legal Nurse Consultant Medicare Documentation in Home Care Court Systems and Procedures Quality Assurance; Infection Control Case Management & Transcultural Nursing Lifetime Needs of Spinal Cord Injuries Damages in Catastrophic Injury Cases Research Techniques

References and work samples available upon request.