The Abacus Group, Inc.




Who We Are & "The Missing Linkage"

Founded in May 1983, The Abacus Group is a technical support & training organization assisting companies in their day to day support, operations, and training challenges. Our coaching, mentoring, and consulting expertise also helps drive the performance and education of these companies to maximize the value of their marketing and sales opportunities.

We have experience working with a wide range of organizations including Ameritech, Anixter, AT&T, Bellcore, BellSouth, CBIS, First Chicago Corporation, Intershop, Symons, Gospelcom, Lucent, Nortel, Pacific Bell, SBC (Southwestern Bell Communications), U.S. Robotics (3Com), U S WEST, and many more.

Our core practice area is actually technical support, from the old mainframes, to the current voice, telecom, and server environments, but have found over the years, that we can leverage our technology background, into the areas of training and performance support. Our approach and our success are built on a combination of strengths, including:

  • Specialists in developing training in marketing management, product management, technology, and sales sales/marketing for global 1000 companies.
  • Premiere trainers of information technology sales/marketing, having taught thousands of professionals at companies such as AT&T, Ameritech, BellSouth, Northern Telecom, U S WEST.
  • Literally thousands of hours of classroom teaching experience.
  • Hands-on experience as marketers both of technology services and consumer products.
  • Cutting edge expertise with traditional as well as emerging information technology services and products.
  • Complete familiarity with the business applications of technology.

We assist our clients in reaching their organizational goals by improving the performance of teams and individuals with innovative learning, process development, and performance support tools. Service areas include:

  • Sales Force Learning 
    • Programs/processes
    • New products/services
  • Customer Support Learning
    • Listening Skills
    • Sales Skills
  • Software/application Learning
  • Technology Learning
    • LANs, WANs, Frame Relay, TCP/IP, etc.

Our core values and beliefs support our efforts to bring the maximum value to our company, and to our clients. 

Professional Staff

We are a virtual organization with most of our professional staff consisting of   "outside professionals", having years of experience with major corporations or consulting firms. Our virtual staff has worked together for years on many projects bringing a team spirit to each engagement. Some of the advantage our structure provides our clients includes:

  • We bring the right resources to the job. Traditional organizations must use their salaried staff regardless of their qualifications.
  • Variety brings fresh ideas. Since our professionals work on a variety of projects for many different clients, we aren't stuck with the same old solutions.
  • Our professionals are entrepreneurs. We know the value of your time and money, and we must always be top performers to survive.

Sorry - We are not associated with the Canadian firm - Abacus II Software -
that used to market a financial accounting package.
We believe that company is no longer in business...

For additional Abacus Group information contact:

Phillip Schuman - [ Resume ]
1920 Carriage Hill
Lisle, IL 60532
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This page was last updated on March 19, 2003 -