Other
Links:
Waltham Public Schools
Technology
Help Guide
Network (wednet or wpsnet) Help
You need a username and password.
You need to set-up your school e-mail for the first time.
Your Personal Address book needs to change to OutLook Contacts.
You want to read your school e-mail from any computer that is connected to the Internet.
Your school computer cannot access Grolier databases. (Waltham Public Schools' Library Page)
Your school computer cannot access Metrowest databases. (Waltham Public Schools' Library Page)
Your circulation computer has lost the shortcuts to the Follett applications.
Your Microsoft Word files are not saving to your H drive.
Your Microsoft Excel files are not saving to your H drive.
Your Microsoft PowerPoint files are not saving to your H drive.
You choose “Print” to print a document and nothing comes out of the printer.
You want to know what is acceptable use of the computer and what software is available.
You want help with the Waltham Public School's telephone system.
If you need further assistance with telephones, call 5418.
You receive notification in e-mail, on a computer, that you have a virus.
Programs are missing in your Start Menu on a Windows 95 or 98 desktop.
You need to understand how files are saved.
You need to organize your files on your H drive.
You need to open (extract) a file or compress a file using a Windows XP computer.
If
you need further assistance with computer technology,
and you have rebooted your computer, send an e-mail to Help.
If you cannot e-mail Help using your computer, call 5485.
Include the following information in your Help request:
Your Name:
Your Telephone Extension:
Your School:
Your Room:
Your Department (if applicable):
Number, on the red tag, of the computer from which you are experiencing
the problem.
Symptoms of the problem, described in detail:
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