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Carolyn Pampino
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| Art | Computing | |||||
| Accomplishments | Experience | Skills | Philosophy | Reading | ||
Professional Experience |
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| BroadVision, Inc; Waltham MA(Acquired Interleaf) | ||
| A leading provider in eCommerce and Portal software with a focus on Enterprise Self Service. Interleaf was acquired for our expertise in Content Management, XML, and Wireless (WML) vision. | ||
| Senior Director Engineering |
July 2002
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| Provide direction and innovation for enterprise content management integrated with the BroadVision products | ||
| Responsible for developing and shipping product with agreed upon features on time with predictable schedules | ||
| Responsible for managing the development, QA, and technical publications teams | ||
| Interact with Product Management and Senior Management on product strategy and features | ||
| Responsible for a team of 40+ engineers located in 4 geographic areas (Waltham MA, Toronto, UK, Moscow) | ||
| Establishing a predictable product release schedule with phases, milestones, and regularly updated tasks | ||
| Establishing best practices within engineering | ||
| Recruiting to develop a world class engineering team by assessing team strengths and weaknesses to fill the gaps | ||
| Liaison with HeadQuarters in Redwood City CA, on product direction and integration points | ||
| General manager for the Boston engineering office, reporting to a Vice President of engineering in CA. | ||
| Director of Product Management,
Enterprise Content and Site Management Acting Director of Engineering |
4/01-9/01
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| Provide direction and innovation for enterprise content management integrated with the BroadVision One-To-One Enterprise platform | ||
| Turned around misguided perceptions of the product and product team in 3 months | ||
| Simplified product pricing and product name to streamline sales | ||
| Prepare and gain consensus on product vision, goals, and roadmap | ||
| Identify gaps in existing product and define ways to strengthen the offering and gain competitive advantage | ||
| Executing against the strategy for product definition, deliverables and time frames | ||
| Conduct industry analyst visits and customer meetings | ||
| Study research provided by industry analysts and track industry standards as they relate to the product | ||
| Harnessing disparate efforts and defining areas of convergence in an exciting and innovative metaphor | ||
| Explore new technologies, new market opportunities and new product ideas | ||
| Seek technology partners to expand product offering | ||
| Mentor Product Managers in collaborative approach to negotiating product releases | ||
| Director of Competitive Intelligence for Product Management |
4/00-4/01
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| Successfully launched a new organization in a field office (non-HQ) | ||
| Generated awareness and positive feedback in less than
1 year |
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| Led a team in creating competitive materials for competitors in Application Server, e-Commerce, Portal and Content Management applications | ||
| Self-taught competitive intelligence methodology and conducting competitive campaigns | ||
| Versed in the dimensions of competitive intelligence | ||
| Led team toward the next level of data analysis and strategic thinking | ||
| Let team toward designing a personalized, collaborative and dynamic competitive portal for internal use, using BroadVision products | ||
| Served the needs of Product Managers, Sales and Sales Engineers | ||
| Interleaf, Inc; | ||
| Product Manager; Director of Engineering; - BladeRunner |
4-99 - 1/00
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| Participated in acquisition discussions with BroadVision | ||
| Directed the design and development of an XML based Enterprise Content Management solution; shipping the 1.0 and 1.5 versions on time. | ||
| Collaborated with VP of Engineering, CTO, and product management on product direction and roadmap | ||
| Work with product management, project lead, implementation & QA to prioritize features based on need, product usage & available resources | ||
| Attended customer presentations and site visits | ||
| Helped early adopter customers understand the value of XML and XSL for their business | ||
| Defined & presented proposals for solving for complex issues | ||
| Established and enforced engineering process which included requirements gathering, project scope definition, project planning and functional design specifications. Also included development phases of implementation, feature freeze/bug fixing, code freeze/regression, ship | ||
| Multiple speaking engagements for the team, the senior managers and off site management retreats | ||
| Responsible for staffing and reviews of cross-functional managers (Dev, QA, Doc, Design) in disparate geographical locations | ||
| Application Design Manager - BladeRunner |
8/97 - 4/99
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| Led functional designers on an XML based Content Management System | ||
| Member w3c XSL working group | ||
| Defined and documented the product business model | ||
| Provided prototypes, functional and user interface design specifications | ||
| Provided user interface design dialogs to the implementation team | ||
| Conducted demonstrations for industry analysts and executive management | ||
| Collaborated with marketing to develop and present the message | ||
| Led the design and development of an animated tutorial | ||
| Responsible for the creation of splash screens, CD art, icons, logos and packaging | ||
| Various Positions – Interleaf, Inc ; Bitstream, Xyvision |
1988-97
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| Project Manager | ||
| Quality Assurance Manager | ||
| Quality Assurance Engineer | ||
| Education | ||
| Carnegie-Mellon University, Pittsburgh PA. BFA with University Honors, 1988 | ||
| MIT/Sloan “Managing Technical Professionals and Organizations” Emerson College - Certificate in Web Production; |
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| Contextual Inquiry - InContext Design; | ||
| Designing Complex User Interfaces - Usability Engineering; | ||
| Extensive reading on business related books covering both timeless and timely topics | ||
| Other Relevant Experience | ||
| Speaking engagements and education within the organization and outside of the organization | ||
| BVUG 2000 – BroadVision User Group meeting, Orlando Florida: The Power of XML, XML Content Management, | ||
| BVISION 2001 BroadVision User Group meeting, Las Vegas NV – BroadVision One-To-One Publishing | ||
| Software Council Fellowship Program- Product Development Process, Internet Technologies | ||
| Customer meetings | ||
| Industry analyst presentations | ||
| . | ||
Copyright
2002 Carolyn Pampino