Sofitel Hotel
45 W 44th Street
New York, NY

Dear Monsieur Vincent Vienne, Hotel Manager,

You manage a fine hotel, and I know you'll want to address my many complaints.

Sofitel Lobby

First and foremost, your signature Sofitel bed is far too sumptuous, far too comfortable. I could not bring myself to get out of bed until noon and practically slept the whole day away!

Then, when I went outside I found myself steps away from both Times Square, Rockefeller Center and just a short distance from the Empire State Building.  I got practically no exercise at all and did not get the unique experience of lunging for seats on New York's famous subway cars.

But I did not leave my room much. It was so beautifully decorated with spot-lit paintings, photos of old New York, organizational closets, and a travertine and marble bathroom with its giant soaking tub, that when I got home, I had to immediately tear up my whole house and redecorate, costing me a small fortune.

Sofitel Guest Room

Speaking of which, I had to throw away all of my soaps and shampoos and replace them with the same Roger Gallet products that I became addicted to while staying in your hotel.

And, of course, I had to replace my brand new television with a giant flat screen that showed every bump on every actor's face, such as I became used to watching at the Sofitel.

Sofitel Bar

The service I received was so professional and warm that I began talking to every stranger in Times Square, expecting them to treat me like the Queen of England, too.

And my dinner of duck and fois gras followed by hazelnut mousse in a little chocolate pouch  in your French brasserie added back the few pounds I had just managed to lose.

Furthermore, staying at the Sofitel has spoiled me, and I don't see how I will enjoy staying at another hotel after this. I'm speaking French to people who don't understand it. Ooh, la la, I hope you will address my concerns immediately.

Sincerely,

Sheree Bykofsky

 

 

 

Dear Sheree Bykofsky,

We are indeed sorry that you had such an exquisite time in our hotel and are taking every one of your concerns into consideration. 

I hope you won't mind my pointing out, however, that as it regards your delicious meal and lack of exercise, we did point out to you on arrival that we have a gym that is available to guests 24/7.

Management